Frequently asked questions



To filter influencers who have bid on your campaign, follow these simple steps.

Yes - in 'Pending Bids' you have the option to message influencers before accepting them. You can also do this from the Messages/Inbox tabs.

An influencer is anyone who has the power to influence people’s behaviour. We welcome all types of creators, including:

  • Celebrities
  • Social media talent
  • Opinion leaders
  • High net-worth individuals
  • Consumers who help charities or causes

Our creators are either talent first or digital first:

  • Talent-first creators are famous for what they do. They have an engaged audience that spans online and offline media. They range from actors, models, and musicians to chefs and journalists.
  • Digital first creators have built and engaged an audience across one or several online channels.

We welcome new talent on a case-by-case basis. Before onboarding creators, we:

  • Verify each application to ensure it’s genuine.
  • Assess criteria like engagement rate, authenticity of following, and age of audience
  • Check we have relevant content for them on the site.

Click into the profile of any creator that has bid on your opportunity. You’ll see what they do, their interests, their offerings, images, a short biography, and links to their social media.

We provide a comprehensive audience data set to help you decide which bidders are right for your brand. You can also engage with them via our direct messaging system to learn more about their tone of voice and see if they’re suitable.

That will depend on your contract and what has been agreed commercially.

You do not need to ask for addresses, we capture that information in the application process. To see any influencer's contact details, follow this link

Yes, you can communicate with your chosen influencers directly on the platform with our chat functionality.

Most creators will avoid working with competitors to preserve integrity with their audience. But we’ll alert you if a bidder has worked with a competitor through The Influence Room in the previous month.


To download content from a campaign, follow these simple steps. 

To see the content created by influencers for your campaign, follow these simple steps.

We encourage you to give advocates the creative freedom to produce as much or as little content as they like for a more authentic result. However, on average, we usually see around two pieces of content per creator.

Creators own the rights to their own content. They aren’t paid to ‘transfer rights’ or for usage of that content in any other media. However, if you love a piece of content and get permission to share it from the creator, you can use it on your own channels or websites. This is a legally binding agreement under our site terms and conditions.

If you’d like to see content before it goes live, you can do this through our platform via the chat feature. However, you’ll get the best and most authentic content that delivers results by giving influencers complete freedom over the content they publish.

Yes – when the right handles and hashtags are used, we record content automatically.


To bulk message selected influencers, follow these simple steps. 

Follow these steps to learn how to accept bids on a campaign.

When creating a campaign, you can set the campaign dates in the 'Offering' section. Set the date/time you want the campaign to go live and then click 'Publish'.

The status will then show as 'Pending' on your Campaign Dashboard.

There are two main fields when creating a campaign: 'What we're offering' & 'What we're looking for'. These sections are limited to 500 characters each so it's best to keep it as concise as possible.

What we're offering: Provide a bit of background info on your brand/product and bullet point the products you'll be gifting.

What we're looking for: Note any specific content requirements you have e.g. minimum deliverables, style of content, inspiration references etc.

Tip: Make sure the value exchange is balanced i.e. the deliverables should be a fair expectation based on the cost/value of the gifted product/experience.

Content: Gift products or experiences to creators in exchange for assets they create for you to use in your marketing. Content will be uploaded via the platform directly and not tracked across social media channels.

Organic Social: Exchange products and experiences for authentic social media. These campaigns will be tracked to measure your activity's success.

Contra: Exchange products or experiences for exposure from advocates.

Commercial: Paid collaborations with budget allocated in exchange for social media content

Cause: Find supporters of your cause who champion what you stand for and activate your messaging.

It is not possible to edit a campaign once it's live. You can save it as a draft first to ensure everything looks correct before publishing.

In case there are any minor changes/typos that need to be amended, please reach out to our support team at

The far right column on the Campaign Dashboard will show the status of each campaign, whether it's Live, Inactive, Pending or Expired.

To see if an opportunity is live, click on the ‘Campaign’ tab in the navigation bar. Under ‘My Campaigns’ you should see the filter ‘Live’. Any live campaigns should be listed below.

Once you’ve agreed on the concept and built the opportunity, it can then be pushed live, and bids will be received. After one or two weeks, bids will start to be accepted, and you can ship products to advocates. These can take another one to two weeks to be received. Around two to three weeks later, influencers post content and you’ll receive the data. After three to four weeks, you can begin to look at insights and reports.


To find a campaign report, follow these simple steps.


Once you’ve accepted a creator for an opportunity, they’re automatically added to a report. You can access this any time via a shareable link.

This report is updated daily. You can see a range of detailed information, including:

  • Partaking creators
  • Content produced
  • Reach
  • Impressions
  • Engagements

You can also view the ROI of your campaign based on impressions and engagement in an Earned Media Report.

We help brands build brand awareness. To measure this, we focus on impressions and engagements. This then generates Earned Media Value, which represents the cost the brand would have paid to generate the results we demonstrate.


Brands can subscribe to The Influence Room at one of three pricing tiers. To find out more, get in touch with our sales team.


We’ll step in on your behalf. Our creators sign up to clear guidelines when they join. If they don’t meet the quality standards we expect, we’ll request that they return your products and suspend or remove them from The Influence Room.

Email us at We’ll do our best to find an agreeable solution.



Request a demo

What happens next?

When brands request a demo with the team, they’ll take you through Room Unlocked and show you how it all works.

We’ll also discuss price packages to suit your needs and make recommendations to help optimise your opportunity listings for quality bids from influencers.

Once you’re up and running, our team are always on hand and happy to help throughout the duration of your campaign.

Are you an influencer? Go here.